Intruduction
At Pittsburgh Merchant Services, your privacy is our top priority. We are committed to safeguarding the information you share with us, whether you are exploring our Pittsburgh merchant services, seeking credit card processing in Pittsburgh, or using any of our advanced payment solutions for your business. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you interact with our website, products, and services.
We understand the sensitive nature of payment processing for Pittsburgh businesses and the importance of secure data handling for small business payments, POS systems, and Pittsburgh payment gateway solutions. This document details our practices to ensure transparency and to help you make informed decisions about sharing information with us.
Information We Collect
Personal and Business Information
When you engage with Pittsburgh Merchant Services, we may collect information such as your name, business name, contact details (address, phone number, email), and payment-related data. If you request a quote or sign up for an account, we may also ask for additional business credentials and supporting documentation to verify your identity and business operations.
We collect this information to tailor our merchant services to your unique needs, improve customer support, and enable features such as credit card processing, POS systems, and payment gateways designed specifically for Pittsburgh businesses.
Transactional and Usage Data
Whenever you use our payment processing solutions, POS systems, or Pittsburgh payment gateway services, we collect data related to your transactions. This includes payment amounts, payment methods, transaction times, merchant IDs, device identifiers, and related metadata. We use this information to monitor system performance, detect fraudulent activity, and provide seamless payment experiences for Pittsburgh small business payments.
Additionally, when you visit our website, we automatically collect certain information using cookies, web beacons, and analytics tools. This includes your IP address, browser type, device information, pages viewed, and time spent on the site. This data helps us optimize our website and improve our offerings.
How We Use Your Information
Service Delivery and Account Management
We use your personal and business information to provide you with our core services, including setting up and managing your merchant account, processing payments, and delivering POS systems to your Pittsburgh business. Our team uses this information to verify your identity, process transactions, issue refunds, and respond to your customer service requests.
Our payment processing for Pittsburgh business clients is designed to be secure, efficient, and user-friendly, using the information you provide to ensure a seamless experience.
Improving Our Products and Services
Pittsburgh Merchant Services continually strives to enhance our payment solutions. We analyze aggregated and anonymized usage data to identify trends, detect potential issues, and develop new features for our credit card processing, POS systems, and payment gateway services. We may also use feedback or contact information to send you updates, product enhancements, or information about new services relevant to your business.
Your feedback and engagement help us remain a leading provider of Pittsburgh merchant services for small and large businesses alike.
Information Sharing and Disclosure
With Service Providers
We may share your information with trusted third-party partners and service providers who assist us in delivering Pittsburgh merchant services. These partners may provide services such as payment processing, fraud detection, technology support, customer service, and cloud hosting.
Each of our partners is contractually required to protect your information, use it only for authorized purposes, and comply with all applicable privacy regulations.
Legal Compliance and Protection
We may disclose your information when required by law, regulation, legal process, or governmental request. We also reserve the right to share information when we believe it is necessary to prevent fraud, protect the safety and rights of our customers, or investigate potential violations of our policies.
Business Transfers
If Pittsburgh Merchant Services is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. In such cases, we will provide notice and ensure your privacy rights are protected during any transfer.
Data Security
Safeguarding Your Information
The security of your information is critical to us, especially given the sensitive nature of credit card processing in Pittsburgh and payment processing for Pittsburgh businesses. We implement industry-standard security measures, including SSL encryption, firewalls, secure servers, tokenization, and regular vulnerability testing to protect your information from unauthorized access, disclosure, alteration, or destruction.
Employee Training and Access Controls
Access to personal and payment information is strictly limited to authorized personnel who need it to perform their job functions. All staff undergo regular training on privacy and security best practices, ensuring compliance with industry standards and regulations.
Your Privacy Rights
Access, Correction, and Deletion
You have the right to access, update, or request deletion of your personal information held by Pittsburgh Merchant Services. To do so, please contact us using the contact details provided at the end of this Privacy Policy.
Opting Out of Marketing
You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting our customer support team. Please note that you may continue to receive transactional or service-related messages related to your account.
Cookies and Tracking Technologies
Most web browsers allow you to control cookies through your settings. You can choose to disable cookies, but this may affect your ability to use certain features of our website, such as logging in or making secure payments.